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Response to COVID-19: Safety is our #1 priority

We would like to reassure all of our valued customers, clients, and gift recipients that safety is our number one priority at Gift Sensations in the wake of the global COVID-19 (Novel Coronavirus) situation. As the situation continues to evolve, we are continuing to take precautionary measures to ensure that our business keeps operating as normal as possible and deliver the same level of service that you have come to expect from us, while ensuring that hygiene and safety are given absolute priority. A few of the ways we are ensuring product safety includes:

  • Maintaining our factory and head office on our property in Hunter Valley, NSW, which is not shared with any other businesses, and is not open to the public.
  • Our current workforce is a healthy husband and wife team, self-isolated from the public in our property, where we manufacture hampers, in line with NSW Government guidelines.
  • Introducing mandatory hand-washing and sanitising guidelines when handling any products for sale, including all food products. We wash hands for minimum 25 seconds, with soap and water, prior to handling any customer products, and when switching from manufacturing to office stations, to avoid risk of cross-contamination.
  • Our delivery partners, including Fastway Couriers and Australia Post, have introduced zero-touch policies for delivering packages. This means that your recipient does not need to handle the courier’s pen or device in order to sign for the package, and the courier will sign on their behalf. These are necessary measures taken by the postal companies, in order to protect all of our customers.

We are happy to continue to be your trusted gift delivery service, and we’d like to thank our loyal customers who entrusted us to deliver your gifts over the Easter period. We, as well as our gourmet food suppliers without whom we wouldn’t have a business, are grateful for your business, and hope to continue to deliver happiness on your behalf throughout this period and beyond.

Stay safe Australia, and keep living a gourmet life.

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