Delivery Information

Gift Sensations delivers gifts far and wide, all across Australia, for $10.95 per order (to each address).

Hover over an Australian state to view approximate delivery timeframes.

Please note that the timeframes shown are provided as a guide only. Over 97% of our deliveries arrive on time, however date and time of delivery is at the sole responsibility of our contracted courier companies.

As all gifts are made fresh to order, please note that large orders should be placed well in advance to give us enough time to manufacture your gifts.

Delivery Practices

Please ensure you have read and understood the following conditions of delivery. All orders placed with Gift Sensations are bound to these conditions.

Preferred delivery dates and timing

In the checkout, you may choose your desired delivery date. The system will automatically calculate an ‘earliest possible’ date, which you may either accept, or elect to postpone your delivery for a later date.

All parcels are delivered by our contracted couriers. Gift Sensations cannot call or email the recipient prior to delivery as the precise time and date of said delivery is at the sole discretion of the outbound courier driver. It is not usual practice or a requirement for courier drivers to call recipients ahead of deliveries.

While the overwhelming majority of our gifts are delivered on time, gift delivery dates are not guaranteed and sometimes arrive slightly earlier or later than expected. If you are ordering from North or South America, please order at least one day earlier than the date shown in the checkout. For example, Sydney, Australia is 14 hours ahead of New York, USA.

Double-check your address

Please check all addresses carefully before finalising your purchase. Incorrectly supplied addresses may result in processing delays at best and non-delivery at worst (for example, your recipient has moved out of that address!). We can’t assume responsibility if an incorrect address was given.

How parcels are delivered

Since the advent of COVID-19, it has become common practise for most couriers to deliver on the premise of contactless signatures. Depending on the physicality of the delivery address your gift will be delivered in the most expedient manner possible. If the recipient, or an occupant at the address is available to accept the gift on their behalf, the delivery is then complete. If the recipient or occupant is not at home or not at the office or business, the courier may leave the gift (secure in a shipping carton) at the front door, or in the case of a business, it may be left with reception. If there is no answer and the delivery premises are not considered safe to leave a parcel, the courier will leave a calling card with instructions for either arranging a redelivery or for collection at the nearest parcel connect agency. Deliveries to most small towns, outlying regional centres and farms will usually be delivered by Australia Post. If the recipient is not available, in most cases, Australia Post will leave a calling card advising the recipient to collect at a nominated Post Office. If your recipient is living or working in a rural/regional area and has a PO Box address, we would encourage you to provide us with the PO Box address rather than the physical address for quicker delivery and greater security. Also note that there are some sparsely populated locations close to capital cities and major regional centres that are not serviced by couriers but have the same postcode as adjacent more populated locations. In these situations’ it is likely that your gift will take longer to be delivered. Australia Post is the preferred carrier in these circumstances and a PO Box is preferred if the recipient has one. If unsure about courier-serviced and non courier-serviced areas resulting in possible delivery delays, please do not hesitate to call Gift Sensations for assistance on 1300 88 50 88 during business hours.

The Gift Sensations Difference

We take pride in our packaging – our state of the art methods ensure that your gift always arrives in perfect condition, just as you see it on the site.

We contract a mixture of several reputable courier services to deliver your gifts, including Aramex and Australia Post. This allows us to service the entire country and pass the savings on to you. With other hamper companies, you might get a nasty surprise in the form of high delivery charges when sending a gift to a place “out of town”! With Gift Sensations’ delivery system, there are no surprises. All deliveries are $10.95 across Australia, and are generally faster than what most hamper companies will charge you a premium for. Next day delivery to Sydney, Melbourne, Brisbane and other major centres is standard. Please consult the above map for specific time frames.

The (other) Fine Print

Deliveries are made on business days only during business hours (generally 9 am to 5 pm) – no Saturday, Sunday or Public Holiday deliveries are possible. We can only deliver to Australian addresses – orders to non-Australian addresses are best served by hamper companies in the destination country.

It is up to you to notify Gift Sensations if an issue arises with your delivery (missing parcel, damaged parcel, etc). In these rare circumstances, we’ll investigate the situation on your behalf with the courier companies and arrange a suitable resolution. We’re only happy if you are too.