Delivery Information

Gift Sensations delivers gifts far and wide, all across Australia, for $9.50 per order (to each address).

COVID-19 update: All courier and delivery companies in Australia are experiencing a high volume of traffic, due to Australians requiring home deliveries more than usual, for essential items like groceries, home office supplies and more. Gift Sensations will always be despatching our hampers on time, and courier companies are doing their best to meet their delivery obligations. In some parts of Australia including capital cities, deliveries may take one or two extra days – we encourage you to place orders as early as possible to avoid any delays.

Hover over an Australian state to view approximate delivery timeframes.

Please note that the timeframes shown are provided as a guide only. Over 97% of our deliveries arrive on time, however date and time of delivery is at the sole responsibility of our contracted courier companies.

As all gifts are made fresh to order, please note that large orders should be placed well in advance to give us enough time to manufacture your gifts.

Delivery Practices

Please ensure you have read and understood the following conditions of delivery. All orders placed with Gift Sensations are bound to these conditions.

  • Placing your order early: In the checkout, you may choose your desired delivery date. The system will automatically calculate an ‘earliest possible’ date, which you may either accept, or elect to postpone your delivery for a later date.
  • While the overwhelming majority of our gifts are delivered on time, gift delivery dates are not guaranteed and sometimes arrive slightly earlier or later than expected. If you are ordering from North or South America, please order at least one day earlier than the date shown in the checkout. Note that Sydney, Australia is 14 hours ahead of New York, USA. More information is available on our FAQ page.
  • Your recipient will need to be present to accept delivery of the gift by providing the courier with a signature – if not, a calling card will be left for alternative delivery to be arranged at the recipient’s discretion. This is a standard practise to ensure that your recipient definitely receives the gift. You may alternatively choose to enter special delivery instructions, such as to leave with concierge or reception. Please do not ask us to leave gifts unattended, as we cannot assume the risk the parcel may go missing.
  • Please check all addresses carefully before finalising your purchase. Incorrectly supplied addresses may result in processing delays at best and non-delivery at worst (for example, your recipient has moved out of that address!). We can’t assume responsibility if an incorrect address was given.

The Gift Sensations Difference

We take pride in our packaging – our state of the art methods ensure that your gift always arrives in perfect condition, just as you see it on the site.

We contract a mixture of several reputable courier services to deliver your gifts, including Australia Post, Couriers Please and Fastway Couriers. This allows us to service the entire country and pass the savings on to you. With other hamper companies, you might get a nasty surprise in the form of high delivery charges when sending a gift to a place “out of town”! With Gift Sensations’ delivery system, there are no surprises. All deliveries are $9.50 across Australia, and are generally faster than what most hamper companies will charge you a premium for. Next day delivery to Sydney, Melbourne, Brisbane and other major centres is standard. Please consult the above map for specific time frames.

The (other) Fine Print

Deliveries are made on business days only during business hours (generally 9 am to 5 pm) – no Saturday, Sunday or Public Holiday deliveries are possible. We can only deliver to Australian addresses – orders to non-Australian addresses are best served by hamper companies in the destination country.

It is up to you to notify Gift Sensations if an issue arises with your delivery (missing parcel, damaged parcel, etc). In these rare circumstances, we’ll investigate the situation on your behalf with the courier companies and arrange a suitable resolution. We’re only happy if you are too.